Returns & Exchanges

At DermMicro, we stand behind our scalp care solutions and want you to be fully satisfied with your results. If you are not happy with your purchase, you may return eligible items within 30 days of delivery for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive an RMA authorization.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging, ensuring that bottles are tightly sealed to prevent leakage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.